Refund policy

Refund policy

Last updated: 14 November 2026

All sales are final

Every Dharohar piece is made and finished in small batches in our studio in Ajmer. Because of this, we do not accept returns or exchanges, and we do not offer refunds once an order has been placed.

We also do not alter, resize or custom-size pieces.

Check before you order

Please check the size guide on each product page before you order. If you are unsure of your size, or want more photos of a piece, message us on WhatsApp at +91 86192 28403 and we will help you choose.

Colour

We photograph every piece in daylight and keep the colours true, but colours can look slightly different on different screens.

If there is a problem with your order

If something is wrong with your order when it arrives, message us on WhatsApp at +91 86192 28403 or email dharohar.offical@gmail.com with your order number and photos, and we will look into it.

Cancellations

To cancel an order, contact us before it has been shipped. Once an order has been shipped, it cannot be cancelled.

Cash on delivery

We do not offer cash on delivery. You can pay by UPI, card or netbanking.